Safety and data protection

PROTECTION AND COLLECTION OF PERSONAL DATA AND THEIR USE STATEMENT

By using, visiting and browsing this website, you accept and agree to the collection of personal data of users necessary for the realization of our services and the purchase of our products.

Data processing manager

H.L.M. Center Ltd. as a service provider of the website www.hlmcentar.hr, complies with the applicable regulations in order to protect the privacy of its Users, and in particular the General Regulation on the Protection of Personal Data of the EU. This document describes how the processing manager in H.L.M. Center Ltd., Slavka Batušića 3, Zagreb OIB: 66888514519 (hereinafter H.L.M. Centar Ltd.) processes personal data.

The privacy policy applies to all personal data of users that we collect and process, directly or through our partners.

Personal data is any data relating to a natural person whose identity has been established or can be established, directly or indirectly.

Data processing is any action performed on personal data, such as the collection, storage, use, insight and transfer of personal data.

This Policy does not apply to anonymous data. Anonymous data is data that cannot be linked to a specific individual.

At H.L.M. Center Ltd. we are committed to protecting the privacy of all our customers. We collect only the necessary, basic information about customers / users and inform customers about how we use them. We regularly give customers a choice about the use of their data, including the option to decide whether or not they want their name removed from the lists used for marketing campaigns. All user data is strictly kept and is only available to employees who need this data to do their job. All our employees and business partners are responsible for respecting the principles of privacy protection.

ACCURACY OF THE OFFER, INFORMATION AND PICTURES ON THE WEBSITE
In presenting complete offers, arrangements, prices, pictures and information on the website of H.L.M. Centar Ltd., we try to ensure their accuracy and validity, but we cannot guarantee their absolute accuracy and validity. We thank everyone whose images and information we use in presenting our offer. If you notice an error within some information, pictures or data, please point it out to us by sending us an email or feel free to contact us by phone. We thank you in advance.
Also, if for any accidental reason, photos or descriptions are found on our site owned by a third party who has not strictly allowed their use, please contact us, and they will be removed immediately. Thank you for understanding.

Cookie rules
To ensure the proper operation of this website, we sometimes store small data files known as cookies on your devices.

What are cookies?
A cookie is a small data file that is stored on your computer or mobile device when you visit a particular website. With cookies, a website remembers your actions and preferences (such as username, language, font size, and other display-related preferences) over time, so you don’t have to re-enter them each time you return to the site or while moving from one page to another.

How do we use cookies?
On some of our sites, we use cookies that are not essential to the display of the website, but will allow you to browse more comfortably. You can delete or block these cookies, but if you do, some features of that site may not work as intended. Cookies are used to save the following information:

  • your preferred display settings, such as browser language, color contrast, font size; the device used, the desired settings for displaying search results and notifications
  • whether or not you have agreed to our use of cookies on that site

Personal data
The information associated with cookies are not used for your identification, and information about browsing habits is solely under our control. We do not use cookies for any purpose other than those described here.

Third party cookies
Sometimes we also use external site usage tracking services, such as Google Analytics, for statistical purposes. In that case, Google will send its cookies to your computer – so-called third-party cookies. The same thing happens when we use maps on Google Maps.

How are cookies controlled?
You can control and/or delete cookies as desired. You can delete all cookies that are already stored on your device, and the settings of most browsers allow you to block the storage of cookies. If you block cookies, you may need to manually adjust some preferences each time you visit the website, and certain services and features may not be available. If you do not want to receive cookies on your computer, you can set your browser to notify you when it detects them, or you can automatically reject them all. You can also delete any cookies you have already received. If you want to restrict or block cookies that are already installed for you, you can do so through your browser settings. Find out how via“Help” function inside the browser or at www.aboutcookies.org (external link), where you can find detailed instructions related to different browsers.

 

Data protection (GDPR)

The privacy statement regulates the manner in which your personal data is collected and processed when you visit the website and the use of cookies on the website.

With this statement, we undertake to protect the privacy of users, customers and visitors of our website and the security of personal data available to us through the above mentioned page.

By using this website, you agree to the method of data collection and processing described in the Statement and to the storage and access to cookies on your device.

H.L.M. Center Ltd. undertakes to provide protection of personal data of customers by collecting only the necessary, basic data on customers/users that are necessary to fulfill our obligations; informs customers about how to use the collected data, regularly gives customers the option on how to use their data, including the ability to decide whether or not they want their name removed from the lists used for marketing campaigns.

Personal data is any data relating to an individual whose identity has been or can be established, directly or indirectly.

By registering on the website www.hlmcentar.hr, purchasing as a guest or accessing the site itself, the Buyer agrees that the Seller processes his personal data listed in the registration form and order data, as well as data available in the process of payment for the service and other data. This information is used for the purpose of concluding and executing the contract and for the purpose of acquainting the Seller with the purchasing habits of the Buyers, as well as for informational purposes and for the purpose of promoting the Seller’s services and products. The Seller undertakes to protect the privacy of personal data of all Buyers and will treat them in accordance with the Personal Data Protection Act, or other applicable regulations. All specified personal data may not be used by the Seller or made available to third parties without authorization, except when permitted by a special law or necessary for the fulfillment of contractual obligations.

All employees of H.L.M. Center Ltd. and its business partners are responsible for respecting the principles of data privacy protection.

Your personal data is protected in accordance with our Personal Data Protection Policy, which ensures an adequate level of personal data protection in accordance with the obligations arising from the General Data Protection Regulation 2016/679 (GDPR) and other applicable laws related to personal data protection.

We retain personal data for as long as it is necessary for the requested service or the service for which you have given consent to be provided, unless otherwise provided by law. We will keep the data we have collected for the purpose of providing sales transactions for another 12 months from the date of the last transaction in which they were used (eg delivery, return, complaints, etc.). The collected data are deleted after the termination of the purpose for which they were collected, i.e. the termination of the contractual relationship, and the data collected due to processing based on legal grounds will be stored in accordance with time limits according to legal provisions (eg Accounting Act).

If the Buyer no longer wants the Seller to process his data in any way and requests the deletion of data, he must notify the Seller by e-mail sent to info@hlmcentar.hr.

WSPay Data protection pursuant to the General Data Protection Regulation of the European Parliament and the Council no. 2016/679- Regulation and implementation of the GDPR

WSPay, being the processor of authorization and payment made by credit cards, uses personal data as the processor pursuant to the General Data Protection Regulation of the European Parliament and the Council no. 2016/679, and compliant with PCI DSS Level 1 Regulations for data transfers.

WSPay uses 256-bit SSL encryption and TLS 1.2 cryptographic protocol as the highest protection standards for data entry and transfer.

Personal data used for the purposes of authorization and payment are deemed to be confidential data.

The following customer’s personal data are necessary to fulfil the Agreement (authorization and payment):

  • Name and Surname
  • E-mail
  • Telephone number
  • Address
  • City
  • Post Code
  • Country
  • Type of credit card
  • Credit card number
  • Expiry date (credit card)
  • CVV number for credit card

WSPay does not process or use these personal data except for the purpose of fulfilling the Agreement, the authorization and the payment.

WSPay ensures to meet the requirements determined by applicable personal data protection regulations, for the processors of personal data, especially taking all necessary technical, organizational or security measures confirmed by PCI DSS Level 1 certificate.

SWITCH THE LANGUAGE
Cart